Understanding Boundaries

While virtual therapy at the Good Wave Foundation provides free, accessible and flexible treatment options, it's important to ensure that the rights and well-being of our therapists are protected. This page outlines the measures to safeguard therapists' rights, defines unacceptable client behaviour, and affirms therapists' autonomy to discontinue sessions if necessary.

 

Therapists' Rights

1. Confidentiality and Privacy:

   • Therapists will use secure, encrypted platforms for all virtual sessions to protect client confidentiality and their own privacy.

   • All communication, including emails and messages will be conducted through secure channels.

   • Clients or Therapists cannot record sessions without explicit consent from the therapist.

2. Professional Boundaries:

   • Your therapist will maintain clear professional boundaries, including defined working hours and methods of communication.

   • Personal contact information will not be shared unless approved by the counsellor/therapist.

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Unacceptable Client Behaviour

1. Disrespectful Communication:

   • Any form of disrespectful or abusive language, including threats, insults, or derogatory remarks towards the therapist, is unacceptable.

2. Invasion of Privacy:

   • Clients should respect the therapist's privacy by not attempting to contact them outside agreed-upon methods and times.

   • Clients must not attempt to access personal information about the therapist.

3. Harassment:

   • Any form of harassment, including inappropriate comments, requests, or behaviours, is strictly prohibited. Therapists have the right to discontinue sessions if they feel their safety or well-being is at risk due to client behaviour. Good Wave may report such instances to relevant authorities should we see fit.