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Your Consent & Rights.

Our therapists are certified professionals who are trained to support you during the counselling process. 

1. You may ask questions on what to expect during and at the end of the session.

​2. You may cease to continue the session anytime, without any impediment.

​3. In the event of a mental health crisis, the therapist/counsellor has the right to signpost you to a crisis intervention service.

​4. Right to confidentiality: Within limits provided for by law, all records and information acquired by the therapist/counsellor shall be kept strictly confidential in accordance with the principles of a counsellor-client relationship. You understand that the therapist will make notes of your personal details and counselling sessions to aid them in working with you, and that all such records are kept confidential with them. All information will not be shared or revealed to any person, agency, or organization without your prior written consent.

5. Voluntary & No liability participation: Counselling is a voluntary process, and you understand you are under no duress. All discussions, exercises and suggestions where discussed do not mean direction or injunction – you continue to be fully responsible for your choices and actions. Your therapy sessions with the therapist might help you take your decisions and select options, but you are the one taking those decisions and selecting the options. The therapist is not liable for your choices and actions. We might use tools in your therapy sessions such as art, visualizations and written reflective exercises. Such tools will only be used if you consent to their usage.

Privacy Policy.

1. INTRODUCTION

Good Wave Foundation (‘GWF’) (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully.  If you do not agree with the terms of this privacy policy, please do not access the site.

 

We reserve the right to make changes to this Privacy Policy at any time and for any reason.  We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

 

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

2. COLLECTION OF INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the site includes your name, email, address, phone number and/or other personal details that you share with the counsellor.

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: 

3.1 BY LAW OR TO PROTECT RIGHTS

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and risk reduction.

3.2 THIRD-PARTY SERVICE PROVIDERS

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and risk reduction.

4. COOKIES

We may use cookies and other tracking technologies on the website to help customise the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

4.2 WEBSITE ANALYTICS

We may also partner with selected third-party vendors to allow tracking technologies and re-marketing services on the website  through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the website, determine the popularity of certain content and better understand online activity. By accessing the website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor.

4.3 THIRD-PARTY WEBSITES

The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the website.

5. DATA SECURITY

We are committed to protecting your data in our custody. We take reasonable steps to ensure appropriate physical, technical, and managerial safeguards are in place to protect your data from unauthorised access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your data in line with our policies.

6. RETENTION AND DISPOSAL OF DATA

We keep the data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We shall take reasonable steps to delete or permanently de-identify data that is no longer needed.

7. LIMITATION OF LIABILITY

Our website may contain links to websites/apps/softwares of other organisations/third parties. We are not liable for any loss or damage that may occur to you on account of these third parties.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at hello@goodwavefoundation.org  

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