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1.1 These terms and conditions outline the rules and regulations for the use of Good Wave Foundation. The following terminology applies to these Terms and Conditions, Privacy Policy and Disclaimer Notice: "User", "You" and "Your" refers to you, the person logged on this website. "The Company", "Ourselves", "We", "Our" and "Us", refers to the Good Wave Foundation (‘GWF’). "Party", "Parties", or "Us", refers to both the user and ourselves. Your use of the services and features of our website shall be governed by these Terms and Conditions (hereinafter “Terms of Use”) along with the Privacy Policy as modified and amended from time to time. Good Wave Foundation (GWF) reserves the right to change, alter, and modify any Terms of Use at its sole discretion. By using this website, you agree that you have read, understood, and agree to be bound by all of these Terms and Conditions and undertake to be bound to all legal obligations arising from the usage of this website.

1.2 All terms refer to the process of our assistance to the user in the most appropriate manner for the express purpose of meeting their needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

1.3 Good Wave Foundation is not a mental health crisis* service, and the services provided do not include crisis intervention. The Counsellors affiliated with Good Wave Foundation are not authorised to provide crisis intervention services and any Counsellor providing any form of crisis intervention shall be doing so on their own accord and GWF, or any of their employees shall not be responsible for any cause of action or liability arising due to the same. 

1.4 You may not access or use the website for any purpose other than that for which the website is available. The website may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

1.5 As a user of the website, you agree not to:


1.5.1. Systematically retrieve data or other content from the website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

1.5.2 Make any unauthorised use of the website, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.


1.5.3 Make improper use of our support services or submit false reports of abuse or misconduct.


1.5.4 Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.


1.5.5 Use the Website as part of any effort to compete with us or otherwise use the Website and/or the Content for any revenue-generating endeavour or commercial enterprise.


1.5.6 Delete the copyright or other proprietary rights notice from any Content.


1.5.7 Copy or adapt the Website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.


1.5.7 Copy or adapt the Website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

Subject to your compliance with these Terms of Use, GWF grants you limited, non-exclusive, and non-transferable, licence to access, and make personal and non-commercial use of the website. This licence does not include any resale or commercial use of this website or its contents. All rights not expressly granted to you in these Terms of Use, are reserved and retained by GWF. Good Wave Foundation reserves the right, at any time, without notice, and at its sole discretion, to terminate your licence to use the website and to block and prevent your future access to the website. Further, you understand that neither GWF, nor any of its affiliates and subsidiaries shall be responsible to you for any damage or loss occurred to you due to the usage of this website by you.


Counselling slots are reserved in advance and are held exclusively for you. We understand that sometimes you might need to reschedule or cancel your appointment and we are happy to help. In this case, please cancel the session via the link in your confirmation email (you would have received this when you booked the session) and/or re-schedule it for a different time. 


The website is the sole property of and belongs exclusively to Good Wave Foundation. You are prohibited from using GWF’s name, logo, colour scheme, and other trademarks. By allowing use of this website, no licence to use GWF’s intellectual property is being provided. GWF expressly and exclusively reserves all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this website. Consequently, the materials on this website shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.


References on the website to any names, marks, products or services of third parties or hypertext links to third party websites/softwares of third party or information are provided solely as a convenience to you. GWF is not responsible for the content of any third-party websites/apps/softwares and does not make any representations regarding the content or accuracy of material on such websites/apps. If you decide to link to any such third-party websites/apps, you do so entirely at your own risk.


Good Wave Foundation may terminate the Terms of Use at any time and may do so without notice, and accordingly deny you access to the website. Upon any termination of the Terms of Use, you shall promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of the Terms of Use shall not affect any liability that may have arisen under the Terms of Use. 


You agree to defend, indemnify and hold harmless GWF, its employees, directors, officers, agents, and their successors and assigns, its holding, subsidiaries, affiliates, partners from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of your actions or inaction, which may result in any loss or liability to GWF or any third party including but not limited due to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under the Terms of Use or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, violation of rights of privacy or publicity. This clause shall survive the expiry or termination of the Terms of Use.


Any disputes, difference or claims arising between the parties hereto in connection with the Terms of Use or the construction or interpretation of any of the clauses hereof or anything done or omitted to be done pursuant thereto, shall be governed by and construed in accordance with the Laws of India and the Courts of Mumbai shall have exclusive jurisdiction to adjudicate upon any such disputes. 


Our website provides you with the option to contribute through online donations to support the foundation, utilizing a third-party payment gateway. When selecting online payment methods, you may be directed to a third-party payment gateway to execute the transaction. This transaction is governed by the terms and conditions, as well as the privacy policy, of the third-party payment gateway. Good Wave Foundation holds no liability in the event of a transaction failure, incomplete transactions, or if there is any failure on the part of the bank, credit card provider, or third-party site/agency to fulfill its obligations. Good Wave is also not responsible for any loss or damage, whether direct or indirect, arising from the acceptance or decline of authorization for any transaction, regardless of the reason.


Our cancellation and refund policy specifically pertain to all online donations, one-time payments, and recurring donations made through our website. In the event of an error, the refunded amount will be processed through the same payment source by the third party and is subject to the payment and refund terms of that source. Refunds are typically completed within 7 to 10 business days.

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